Privacy Policy
Last updated: 12/22/2025
Introduction
Eazy Sevai ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our facilitation services for government documentation and applications.
Information We Collect
Personal Information
We collect personal information that you provide to us, including but not limited to:
- Full name, date of birth, and gender
- Contact information (email address, phone number, physical address)
- Government-issued identification documents (Aadhaar, PAN, Passport, etc.)
- Photographs and biometric information
- Financial information for payment processing
- Family details (parent names, spouse information, etc.)
Automatically Collected Information
- IP address and device information
- Browser type and version
- Pages visited and time spent on our website
- Cookies and similar tracking technologies
How We Use Your Information
We use your information for the following purposes:
- Processing your service applications for government documentation
- Communicating with you about your application status
- Verifying your identity and documents
- Processing payments and maintaining transaction records
- Providing customer support and responding to inquiries
- Improving our services and website functionality
- Complying with legal obligations and government regulations
- Preventing fraud and ensuring service security
Data Security and Encryption
We implement industry-standard security measures to protect your personal information:
- SSL/TLS encryption for data transmission
- Encrypted storage for all uploaded documents
- Secure payment gateway integration (PCI DSS compliant)
- Access controls and authentication protocols
- Regular security audits and updates
Data Sharing and Disclosure
We may share your information with:
- Government agencies and official portals for application processing
- Payment processors for transaction completion
- Service providers who assist in our operations (subject to confidentiality agreements)
- Law enforcement or regulatory authorities when required by law
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain transaction records
- Comply with legal, regulatory, or contractual obligations
- Resolve disputes and enforce our agreements
Typically, we retain application data for 7 years from the date of service completion, unless a longer retention period is required by law.
Your Rights
You have the right to:
- Access your personal information we hold
- Request correction of inaccurate or incomplete data
- Request deletion of your data (subject to legal retention requirements)
- Object to processing of your personal information
- Withdraw consent (where applicable)
- Lodge a complaint with relevant data protection authorities
Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: service@vysegroup.com
- Phone: +917845495937
- Address: Villa 246, SNP Signature Villas, Nedugundram, New Perungalathur, Chennai - 600127